Terms of use

MAKE AN ORDER

You can place an order in 3 ways:

  • through our website www.shoebox.gr, 24 hours a day and 7 days a week.
  • via our e-mail address: .
  • by phone in the following days and hours: Monday, Wednesday & Saturday 10:30 - 15:30

PAYMENT METHODS WITHIN GREECE

1. Through Credit or Debit Card
2. Cash On Delivery
3. Through Bank Transfer in our 2 Cooperation Banks with the following details:

EUROBANK
Account Number: 00260072750200363182
IBAN NUMBER: GR8702600720000750200363182
BIC: EFGBGRAA
Name of the beneficiary: Angelopoulou & Co OE

NATIONAL BANK
Account Number: 14744051963
IBAN NUMBER: GR3501101470000014744051963
BIC: ETHNGRAA
Name of the beneficiary: Angelopoulou & Co OE

USEFUL NOTES
If you choose a bank transfer payment, the wire transfer must be deposited with the bank within 2 days from the date of the order entry. Beyond this limit, the order will be canceled. The bank's commission for the remittance is charged to the customer.

DELIVERY METHODS

The products purchased through www.shoebox.gr are delivered throughout Greece. Your order will be delivered to the address you have indicated. The shipment is done with our courier co-operation within 2-4 days of the date of shipment you have been given and of course taking into account only the working days. Shipping costs are free within Greece. The delivery deadlines mentioned are indicative and may, if necessary, be modified.

On receipt of your order, you should check:

The condition of the product, that it has been in perfect condition and has not suffered any damage. In all cases where you accept the receipt and sign the relevant agreement of the carrier, you acknowledge that the product is intact.

That the product corresponds to your order and if not to mark it on the same day or at the latest one business day after receiving your order.

Any request made outside this time limit will not be accepted and will exempt Shoebox from any liability to the customer.

RIGHT OF RETURN

If you wish to return a non-defective product, you can do so within 14 calendar days of the day you received it, taking into account the following conditions:

  • Only the unused products are returned, they are returned with their original packaging and they have been assessed by the Shoebox on the day of their return that they are in perfect condition.
  • If the refund does not take place within 14 calendar days from the date of receipt or if some of the return conditions are not met, Shoebox has the right not to accept the product back and not to replace it.
  • In any case it is necessary to produce the proof or change card together with the return form.
  • The shipping costs for the return of the product and its replacement are charged to the customer.
  • The products you wish to return can be sent to us by courier or delivered to us at our store.

SPECIAL TERMS

There are special order terms for ordering some products. (eg exhausted products and expect new arrival). In this case the customer will be informed by Shoebox about the delivery time of the product and if the customer accepts the proposal then the order will proceed.

The Shoebox may occasionally amend certain provisions of the General Terms. You must refer to these terms each time you visit our site. Every time you confirm your order, you fully accept the general terms of sale and the conditions of use described.

PRICES

The prices quoted on our website are in euro and include the corresponding VAT.

SHIPPING COSTS WITHIN GREECE

  • Free shipping costs

SHIPPING ABROAD

Shipping abroad is done either via ACS Courier or via ELTA (post registered). Charges vary depending on the country of dispatch, size and weight of the package. The shipping costs are charged to the customer and appear during the order and are invoiced at the end of the order in addition to the price of the selected products.